Much as the travel industry would like to move beyond pricing and fees, consumers still wants better disclosures and simplicity around ticket prices, fees and other related services. Is the travel industry listening?
The in-flight Wi-Fi sector is just revving up globally, and lots of user habits are still to be understood and defined, along with the business models that will follow and enable it. Some interesting results here hint at the possibilities.
UK nationals used to be great holiday takers and a good source market for lots of other countries, but that's changing as the economy and recession has taken its toll on the vacation habits of its citizens.
Traditional loyalty programs are still preferred, but there's a growing segment of users who are looking elsewhere for loyalty that better fits their lifestyles.
A lot more work needs to be done to raise awareness for the issue, even if in one swoop slightly less than one-third of Americans are less likely to visit SeaWorld. If the documentary makers and activists want to build up a larger movement, they need to start by looking at America's heartland.
The general British population, who fly more than American general populace, are more fed up of kids on flights, on aggregate, and willing to pay more.
If you're opening a mid-priced hotel in the U.S. Midwest, you better make sure your breakfast buffet is working before you begin to worry about that Wi-Fi connection.