Articles tagged “sgf2016”

Right now travelers are turning to social networks like Facebook to see their friends' trip photos and get their recommendations more than they're demanding hotel and flight booking ability through its mobile app. But will Facebook become a bigger middleman in the future than it already is? We have our money on yes.

Events with cult followings like SXSW and Bonnaroo may seem magical, but they're built on data.

Given the popularity of alternative accommodations providers like Airbnb, should the hospitality industry rethink its definitions of hospitality and service? What can hotels learn from Airbnb about delivering hospitality and, by contrast, what is Airbnb learning from hotels? Here’s what Airbnb Head of Global Hospitality and Strategy Chip Conley had to say about hospitality’s continuous evolution.

Two headlines here: TripAdvisor CEO remains adamantly committed to Instant Booking -- and he isn't going anywhere anytime soon. He's still excited about his gig.

In a funny twist of fate, the man who helped drive consumers away from traditional travel agents with Kayak is now building a business around them. By combining the convenience of an app with the human touch, English and company are hoping to hit a sweet spot.

The state of travel bookings is already complex and it's only going to get worse, says SilverRail CEO Aaron Gowell. To keep up, the industry needs a more comprehensive booking system.

Theoretically, this isn't your grandparents' Club Med. Affluent millennial parents and their kids are now part of the demographic -- or at least they are increasingly the target demographic.

Google says it wants to provide users with the best answers and connect them to online travel agencies, airlines, and hotels. But Google could also provide greater booking functionality one day soon.

Here's the former Starwood CEO's take on what's happening in the hospitality industry now, and why brands need to work harder than ever to be more agile and flexible in dealing with disruption. Oh, and he thinks the Marriott-Starwood deal could have been better for shareholders and employees.

OTAs have had it their own way for a long time but the boss of Booking.com seemed relaxed about the future. Different customers will continue to require different ways to book a room.