Articles tagged “robert isom”

American’s profits declined 46% in the second quarter as it reels from a controversial direct selling strategy and an imbalance in domestic seats.

Without a new contract, American Airlines flight attendants say they are preparing to potentially strike.

American is the latest major U.S. carrier to pause hiring new pilots. The carrier is facing a weaker financial outlook for the second quarter and is moderating its growth for the year.

The union that represents American Airlines flight attendants rejected the carrier's proposal to increase wages by 17%. Now, American flight attendants are preparing for the possibility to strike.

Robert Isom had warm words for Vasu Raja, the airline’s outgoing chief commercial officer, but hinted that it was time for him to go.

American CEO Robert Isom is one of the first top executives in the U.S. airline industry to voice some concerns over the Department of Transportation’s latest rule.

American Airlines CEO Robert Isom received his highest pay in 2023 since he was appointed to the top spot in 2022.

You can debate about in-flight studies on the risk of spreading infection. But American Airlines at least has the hard evidence that its guest-facing workers have a reported lower infection rate than the company as a whole or than the urban areas where they tend to work. That bodes well for a business travel rebound.

Many airline executives believe the most important driver of customer satisfaction is reliability. American Airlines hasn't been pleased with its customer satisfaction scores, so it is trying to improve the basics of its operation. That's probably the right move. But does it also need to improve its product or brand image?

Deep down, American Airlines President Robert Isom is an operations guy. We've rarely seen someone get so excited while talking about what it takes to make sure an airplane departs on time.