Articles tagged “risk management”

Travel Technology

Q&A: Putting Customer Care at the Heart of the Travel Experience

Whatever you call it — travel insurance, fintech, trip protection, peace of mind — the past several years have shown travelers the importance of having a safety net. That shift has led to new opportunities for travel brands to use insurance products to improve their technology, increase loyalty, build lifetime customer value, and drive revenue.
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Coronavirus

2022 and Beyond: Corporate Risks and Changing Traveler Expectations

The second edition of the 2021 Asia Pacific Travel Recovery Report takes the temperature of more than 400 C-suite and senior-level travel executives on upcoming global activity and market recovery, revenue expectations, border control, Covid-19 testing, traveler passports, traveler well-being, and more.
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