Articles tagged “reservations”

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.

OpenTable has lost ground to rivals over the last few years, but the company is looking to leverage its scale and experience in the space to become a data-fueled recommendation engine for diners and a source of quality intelligence for restaurant operators.

One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.

Tock started as a ticketing platform aimed to change the way restaurants offer reservations. A new consumer-facing app puts the company squarely alongside its reservations competitors.

Subtle changes — like changing the default reservation time — have big impact in OpenTable's latest mobile app redesign.

Instagram's booking functionality produced a whole lot of hype when the launch was announced last year, but who's actually using it?

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Accor's acquisition strategy might seem scattershot to some but buying up technology providers in key sectors does make sense. There's always an element of risk but you'd hope Accor knows how to get the best out of management teams.

In the competitive restaurant software market, services continue to double-down on the features that make them uniquely attractive to potential customers.