Access exclusive travel research, data insights, and surveys
Airlines
Delta executives revealed the airline has started experimenting with AI to determine pricing and assist with reservations as part of a growing industry trend.
Meghna Maharishi | 5 months ago
Tour Operators
There are an estimated 200 reservation technology providers available in the tours and activities sector. Whether consolidation amongst key platforms will bring meaningful benefits for tour operators remains to be seen.
Selene Brophy | 9 months ago
Overtourism
Yosemite National Park is breaking a national park trend by not reinstating a summer reservation system. What happens to the park's visitor experience and local ecosystems could influence other national parks to reconsider theirs.
Dawit Habtemariam | 1 year ago
There's been much talk that Russia would use cyber warfare in its battle against Ukraine and its allies, but British Airways said its IT failure is unrelated to that conflict.
Michael Holden, Reuters | 2 years ago
Hotels
Expect all the other major hotel brands to be revamping their reservations systems just like IHG has, and Marriott soon will, too.
Deanna Ting, Skift | 6 years ago
Choice's decision to build its own reservation system in-house is a poke in the eye to the many technology companies that sell systems to hotel chains.
Sean O'Neill, Skift | 6 years ago