Articles tagged “princess cruises”

The average virus outbreak occurs on a 12-day voyage and causes 6.6 percent of passengers to fall ill. Longer cruises give the virus more time to spread but the factors that lead to an outbreak are the same on every ship.

This is part of Carnival Corp.'s efforts to redeem itself after a series of incidents battered its brands' businesses last year. But the cruising giant now has to deliver an experience that rejuvenates customers and its forward-looking business.

Carnival CEO Arnold Donald is likely asserting himself with these changes, as some of the old guard loses its grip and management gets a refresh. Although Buckelew isn't exactly an insurgent, having been at the top ranks of Princess for almost a decade.

The real-life impact of cruise lines’ corporate chaos is revealed in this study: crewmembers that report to work sick, be it for compensation needs or lack of communication, are the most common problem causing the spike in citations.

There's nothing more touchy in travel agent land than cruise lines bypassing them and selling directly to consumers, which many cruise lines are increasingly doing. Cruise lines still rely heavily on travel agents, and pity the poor cruise line employee who candidly confides to the customer that booking through the cruise line directly will save some hassle and money.

Blogs that are corporate Pablum are destined to be serial failures.