Articles tagged “polaris”

Business Travel

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

This could be a long-term shift in behavior, but don't rule out more corks popping if international corporate travel, and all its paid-for perks, fully bounces back.

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

Airlines

United Reboots Its Polaris Business Class With a Focus on Consistency

United Airlines overpromised with its Polaris business class. Instead of rethinking business class, it should have focused on providing a simple and consistent product.

United Reboots Its Polaris Business Class With a Focus on Consistency

Airlines

United CEO Munoz’s Polaris Promise Never Matched Reality

A first-time business class flyer might love the dog-and-pony show United Airlines promised with its Polaris service. But your average frequent flyer prefers a more consistent experience, even if it's not as strong.

United CEO Munoz’s Polaris Promise Never Matched Reality

Airlines

Delta Air Lines Wins Crystal Cabin Award for Best International Business Class Design

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

Delta Air Lines Wins Crystal Cabin Award for Best International Business Class Design

Airlines

United Confirms Its New Business Class Cabin Is Facing Delays

United has been downplaying this problem. But the airline had been counting on its new Polaris cabin to help it close the luxury gap with other airlines, so this is a major problem. And it's not clear when — or how — it will be solved.

United Confirms Its New Business Class Cabin Is Facing Delays

Airlines

United Is Mothballing Perfectly Good New Aircraft Thanks to Delayed Seats

United's Polaris rollout may not go as quickly as originally planned thanks to a shortage of airplane seats. In the meantime, business travelers wait impatiently.

United Is Mothballing Perfectly Good New Aircraft Thanks to Delayed Seats

Airlines

United Airlines CEO Is ‘Not Happy’ With Delays at Polaris Seat Manufacturer

United is being coy about what Zodiac's production issues mean for its new Polaris seats, but we can assume it's probably not good news for the airline.

United Airlines CEO Is ‘Not Happy’ With Delays at Polaris Seat Manufacturer

Airlines

United Opens First Polaris Lounge as Part of Its Business Class Overhaul

United's highest-paying customers have a new place to call home at Chicago O'Hare. The Polaris lounge opened late last week and will be followed with similar properties across the globe through 2018.

United Opens First Polaris Lounge as Part of Its Business Class Overhaul

Airlines

United Launches Its New Much-Hyped Polaris Business Class

From a public relations perspective, United has had a near flawless rollout of its new Polaris Business Class. But with it now flying, can the airline meet customer expectations? Or did the carrier over-promise what it can deliver?

United Launches Its New Much-Hyped Polaris Business Class

Airlines

United Is Getting Rid of First Class on Its International Flights

With the sunrise of United's Polaris service its first class is on the way out -- but that may be okay.

United Is Getting Rid of First Class on Its International Flights