Articles tagged “polaris”

This could be a long-term shift in behavior, but don't rule out more corks popping if international corporate travel, and all its paid-for perks, fully bounces back.

United Airlines overpromised with its Polaris business class. Instead of rethinking business class, it should have focused on providing a simple and consistent product.

A first-time business class flyer might love the dog-and-pony show United Airlines promised with its Polaris service. But your average frequent flyer prefers a more consistent experience, even if it's not as strong.

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

United's Polaris rollout may not go as quickly as originally planned thanks to a shortage of airplane seats. In the meantime, business travelers wait impatiently.

United is being coy about what Zodiac's production issues mean for its new Polaris seats, but we can assume it's probably not good news for the airline.

United's highest-paying customers have a new place to call home at Chicago O'Hare. The Polaris lounge opened late last week and will be followed with similar properties across the globe through 2018.

From a public relations perspective, United has had a near flawless rollout of its new Polaris Business Class. But with it now flying, can the airline meet customer expectations? Or did the carrier over-promise what it can deliver?

With the sunrise of United's Polaris service its first class is on the way out -- but that may be okay.