Generative AI is still in the early stages, but major travel companies are investing in tools that many of them say will be an important part of the future.
Choice Hotels sees a potential in generative AI (artificial intelligence) to reshape the hotel sector, according to an interview chief information officer Brian Kirkland did on Bloomberg TV right before…
ChatGPT plugins had already covered flight and hotel bookings. Now, two new travel companies are joining the experiment, bringing ticketed events and car rentals into the mix.
First-mover advantage from online travel companies in generative AI might not hold up over the long-term. The chessboard may get overturned. Still, getting out there first doesn't hurt.
Having OpenAI CEO Sam Altman on the Expedia Group board for the last few years certainly didn't hurt Expedia's ChatGPT rollout, although it's been using artificial intelligence for years.
If ChatGPT drives gains for Saudi's largest travel player, companies worldwide will take note. Plus, this week's news from Red Sea Global, Oyo, Musafir, and other regional companies.
Airbnb's strategy boils down to this: Staying relatable to the typical 26-year-old could give the company an edge over rivals who often woo older travelers.
Srividya Kalyanaraman and Sean O'Neill | 2 years ago