Articles tagged “online travel agencies”

Southwest has perennially been a thorn in the side of online travel companies that lusted after getting access to its flights and fares. But no one can credibly argue that Southwest's insistence on direct distribution hasn't worked for the airline. Its competitors and peers inside and outside of the airline industry can only be jealous.

Surprising factors have delayed the coronation of MakeMyTrip Group as India's queen of domestic online travel. Paytm came out of nowhere to grab share, Oyo upended budget hotel distribution, Ixigo tried to make price comparison chic, and Booking.com outmaneuvered Expedia for premium hotel bookings. From this scrappy mix, online travel will find new lessons.

Webjet Limited has risen as a major online travel agency in Australia and the No. 2 bedbank player globally. But stiff competition among online players down under, a slowdown in cruise sales, and low bedbank margins will keep it on its toes.

It isn't clear precisely by what terms American Airlines and Expedia settled their trademark infringement lawsuit. What is known is that Expedia's Add-On Advantage program, the subject of the dispute, remains operational.

OTAs need to do a better job at identifying their customers and understanding why they’re abandoning their carts before booking. Relying on cookie-based technology to solve for this is no longer enough.

The dream of being a turnaround artist who swoops into a distressed company to restore growth is appealing to many people. But CEO Dana Dunne is finding that the turnaround of eDreams Odigeo that he has been pursuing since 2015 is a long hard slog.

It appeared several years ago that Ctrip had locked up the Chinese online travel market when it took control of Qunar and Elong, but that ship has sailed. The emergence of Meituan and now Tongcheng-Elong's initial public offering make it clear that many players will scramble for market leadership.

Booking.com is taking its sweet time to implement a flights-to-attractions travel offering. Some would say the pace is Google-like in its slowness. But behind the scenes, data reigns supreme, and dictates whether a product is scrapped, implemented with a twist, or then reshaped anew. Refill the popcorn. This will take a while.

The conventional wisdom has been that the online travel market in Latin America will narrow down to a fight between Expedia-supported Despegar and global brands like Booking.com. But Almundo, thanks to backing from Iberostar, might put up a meaningful fight.

Ctrip's revenue growth has remained in line with forecasts, but its costs are rising. More interestingly, the online travel giant has branched out into hotel management by providing data services and marketing support to franchisees for a new brand, Rezen.