Articles tagged “online travel agencies”

For travel agencies to navigate the next evolution of business-to-business travel booking, they need a forward-thinking technology partner that knows how to balance digital innovation with human expertise — especially in an industry known for its resistance to change.

It's ironic that one of the first reported instances of AI taking jobs in the travel industry revolves around Trivago displacing a couple of dozen pitchmen and pitchwomen around the world.

Ground and sea transportation is a highly valuable yet largely under-the-radar segment of the travel industry. It represents a major market opportunity, yet it still needs to undergo widespread digital transformation to reach its full potential.

Civitatis is capitalizing on its leading position in selling Spanish-speaking tours and activities as it pushes into new markets thanks to private equity support.

With generative AI, online travel agencies (OTAs) are gaining a competitive edge by offering personalized customer service and efficient issue resolutions to couple with their extensive range of travel deals and offerings.

Klook turning profitable is good news. And the travel startup's failure to get additional follow-on funding from troubled backer Softbank is unsurprising. Klook has made great strides, but it must someday find an exit for its early investors.

No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.

Already a preferred destination, Sri Lanka is set to benefit more now that it has made tourist visa free for Indians. This is good news for the country's cash-strapped economy.

When a hotel rate appears in Google Search or on an online platform will it include the junk fee that makes it more expensive than a rival? That's what's a stake in these bills for the travel industry.

Verifying listings has not been a top priority for Airbnb over the years. But trying to root out fake listings through verification measures is high on the agenda for 2024. The effort would leak into 2025 at a minimum.