Articles tagged “on-time”

Low-Cost Long-Haul Airlines Haven’t Solved Their Late Arrivals Problem

Low-Cost Long-Haul Airlines Haven’t Solved Their Late Arrivals Problem

Irene García Pérez and Richard Weiss, Bloomberg

Low-cost airlines grew up on short-haul flights, and haven't made a smooth transition into the long-haul arena. With fewer resources at far-flung airports, carriers like Norwegian and AirAsia X often don't have adequate backup plans.

2 months ago

Airline On-Time Performance Slipped and Complaints Rose in May

Airline On-Time Performance Slipped and Complaints Rose in May

Associated Press

Those May snowstorms really can be hum-dingers and one that struck Philadelphia in May 2017 led to a bevy of tarmac delays of more than three hours. Stay tuned to see which airlines get fined.

2 years ago

U.S. Airlines Getting Better Performance Marks But Are Passengers More Satisfied?

U.S. Airlines Getting Better Performance Marks But Are Passengers More Satisfied?

David Koenig, Associated Press

Numbers don't paint the entire picture. The definition of "on-time" means a plane can be 14 minutes late. Statistics don't reveal how passenger satisfaction is trending but at least some of these metrics show improvements. So there's that.

2 years ago

U.S. Airlines Cancelled Fewer Flights in 2016 Than Any Year on Record

U.S. Airlines Cancelled Fewer Flights in 2016 Than Any Year on Record

Associated Press

Either someone is cooking the books or the biggest airlines in the country, despite several high-profile tech outages, are getting their acts together.

2 years ago

U.S. Airline On-time Performance Improves, While Complaints Fall

U.S. Airline On-time Performance Improves, While Complaints Fall

Associated Press

Many U.S. airlines have made on-time performance a priority, and it seems to be paying off. But will airlines be able to maintain the momentum during the summer thunderstorm season?

3 years ago

4 Charts Showing the State of Airline Flight Schedules Around the World

4 Charts Showing the State of Airline Flight Schedules Around the World

Dan Peltier, Skift

Airlines would help themselves and travelers by communicating what realistic flight times are on busy routes and explaining that travelers should expect a flight to be a certain number of minutes longer or shorter depending on conditions.

3 years ago

United CEO to Frequent Flyers: ‘We Can Do Better’

United CEO to Frequent Flyers: ‘We Can Do Better’

Dennis Schaal, Skift

United CEO Oscar Munoz Munoz is saying all the right things and needs to reassure MileagePlus members before more of them bolt to other airlines. But after years of poor performance, members of United's loyalty program and other customers will want to see concrete results, not just the verbiage.

3 years ago

Delta to Pay Business Travel Clients If On-Time Arrivals Don’t Beat American, United

Delta to Pay Business Travel Clients If On-Time Arrivals Don’t Beat American, United

Michael Sasso, Bloomberg

A little competition in wooing corporate accounts is a good thing. Delta is laying down the gauntlet to American and United about on-time performance, although it's unclear how large the payouts would be if Delta fails since they would range from $1,000 to $250,000 depending on the degree of failure.

3 years ago

Spirit Flights Chronically Late in May and There Were A Lot of Complaints

Spirit Flights Chronically Late in May and There Were A Lot of Complaints

Associated Press

Many Spirit flights were late in May and the airline attracted a lot of complaints, the highest among the 14 airlines tracked in the DOT report.

4 years ago

Alaska and Hawaiian Lead On-Time Airline Ratings for February

Alaska and Hawaiian Lead On-Time Airline Ratings for February

Associated Press

The location of an airline's hub plays a larger role in determining the rankings than the operations or staff -- especially in winter months when a few storms can derail any carrier's best efforts.

4 years ago

Gulf Carriers’ Bad On-Time Performances Stray From Their Superior Service Standards

Gulf Carriers’ Bad On-Time Performances Stray From Their Superior Service Standards

Dan Peltier, Skift

We can't say for sure why the Gulf carriers have embarrassing on-time performance records, but we feel the answer is likely a combination of the responses we received from aviation experts and the airlines themselves.

4 years ago

The Best Global Airlines for On-Time Performance for January 2015

The Best Global Airlines for On-Time Performance for January 2015

Dan Peltier, Skift

This is encouraging news for Asia-Pacific carriers but plenty still rank towards the bottom of the overall list with enormous average delay times. We're looking at you, Emirates.

4 years ago