Articles tagged “lawsuits”

Marriott will now allow U.S. customers to request the deletion of their personal information and review loyalty accounts and restore any stolen points.

The issues the U.S. Department of Justice raised with Marriott weren't particularly unique to the hotel operator and are actually pretty common in the industry. This deal might lead to sector-wide change regarding accessible rooms.

A junk fee reckoning is underway. Accor has joined Marriott, Hilton, and Hyatt in changing their disclosure policies this year.

Verifying listings has not been a top priority for Airbnb over the years. But trying to root out fake listings through verification measures is high on the agenda for 2024. The effort would leak into 2025 at a minimum.

A Skift scoop: Hilton told hotel owners it was changing policy to ensure mandatory resort fees are displayed upfront on all its sites and apps. The move follows Marriott and Hyatt's similar steps this year.

New York City is a bit late to the game compared to other tourist cities that have implemented Airbnb restrictions, but there are certainly more to come.

Airbnb and New York City have had many twists and turns in their dealings over the last decade, and here's a list of the major events in their often rocky relationship.

A growing number of class-action lawsuits could become a new headache for hotel companies as the U.S. spotlight shines on "junk fees."

Travelers United's choice to sue Hyatt over its "junk fee" practices fits into a broader storyline about travel junk fees being in the limelight ever since President Joe Biden referred…

The whole airline consolidator business model lends itself to cutting corners and difficulties in enforcing contractual rules.