jdpowers Archives - Skift

The Top 16 Stats to Start Your New Week in Travel

The Top 16 Stats to Start Your New Week in Travel

Rafat Ali, Skift

7 years ago

J.D. Power Study Says U.S. Airline Passengers Are Less Dissatisfied Than Ever

J.D. Power Study Says U.S. Airline Passengers Are Less Dissatisfied Than Ever

Mary Schlangenstein, Bloomberg

7 years ago

Marriott Rewards Named Top Hotel Loyalty Program in the U.S.

Marriott Rewards Named Top Hotel Loyalty Program in the U.S.

Samantha Shankman, Skift

7 years ago

Positive Reviews and Staff Interaction Key to Guest Satisfaction, Finds Study

Positive Reviews and Staff Interaction Key to Guest Satisfaction, Finds Study

Samantha Shankman, Skift

8 years ago

U.S. airline customers are happier in 2013, nevermind social media complainers

U.S. airline customers are happier in 2013, nevermind social media complainers

Mary Schlangenstein, Bloomberg

8 years ago

SkiftStats: Hotel guest satisfaction at record low

9 years ago

More on JD Power survey: Guests really, really dislike Wi-Fi hotel fees

9 years ago

JD Power report: Hotel customer service falls short, Wi-Fi fees a big complaint

Catharine M. Hamm, LA Times

9 years ago