Articles tagged “hotels”

There's progress to point to, but even the CEO says it will get worse before it gets better.

This is the trade independent hotels keep making: a major hotel group’s reach in exchange for a fee and a fight to stay distinctive. Palisociety thinks the math works.

Operators are banking on spur-of-the-moment travel from soccer fans who want to see their favorite teams play in the World Cup. Data suggests there are reasons to be optimistic, but it’s still not clear how big of a surge last-minute bookings will bring.

Accor's AI strategy spans discovery, distribution, loyalty, and operations, but its boldest bet is the one focused on people. The company believes automating the invisible half of hotel work is what will let the visible half feel more human.

IHG’s Middle East hotels are filling up with GCC and Indian travelers, but the European market hasn’t come back.

Hotel teams already have too many dashboards. Ernest has to prove it can simplify commercial work, not become one more place to check.

Most hospitality groups are shedding real estate. a&o is picking it up at distressed prices — a contrarian move that works up until the deals, or the lenders, run dry.

Cendant existed for under nine years and left behind the financial architecture that almost all of modern travel still runs on.

World Cup host cities were promised a once-in-a-generation tourism surge. The lift is real, but some cities’ results are well below expectations.

AI can't sell what hotel systems can't see. Until room-level data, guest behavior, and service pricing live in one connected system, the industry's AI gains will stay stuck on the cost efficiency side of the ledger.