Articles tagged “guests”

Airbnb House Party Crackdown Now Bans Certain Renters Under 25

Airbnb House Party Crackdown Now Bans Certain Renters Under 25

Dennis Schaal, Skift

Wild house parties are certainly not in the interests of short-term rental platforms because of the brand hits and potential liability. Airbnb's limited steps won't end the problem, but it may reduce the volume — in more ways than one.

4 months ago

Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

Dennis Schaal, Skift

It's a good idea that Brian Chesky is now doing weekly videos with hosts. It would be more effective — but admittedly riskier — if he took live questions. It will be a long process to rebuild trust from hosts because so many feel burned by the company's coronavirus refund policy.

6 months ago

Airbnb to Roll Out Sanitization Plan for Hosts That Would Include 72-Hour Wait Between Stays

Airbnb to Roll Out Sanitization Plan for Hosts That Would Include 72-Hour Wait Between Stays

Dennis Schaal, Skift

Cleanliness standards will guide guest preferences in the years ahead. Short-term rental host practices will have to undergo significant enhancements to cope with that changing consumer behavior — a heightened sensitivity to just how clean their surroundings are as an outgrowth of the coronavirus pandemic.

6 months ago

Airbnb Will Roll Out Policy That Aims to Protect Hosts From Scheming Guests

Airbnb Will Roll Out Policy That Aims to Protect Hosts From Scheming Guests

Dennis Schaal, Skift

Many Airbnb hosts of the mom-and-pop variety — yes, there are a few left — feel aggrieved when they welcome guests into their homes and have to bear the consequences of hostile reviews penned with the worst intentions. Airbnb is trying to tip the balance back toward hosts — and is probably making neither party totally happy.

10 months ago

Airbnb Finally Embraces Verified Listings After Halloween Deaths

Airbnb Finally Embraces Verified Listings After Halloween Deaths

Andrew Sheivachman, Skift

Airbnb has avoided these policies under the guise of being just a platform, much like the rest of the tech platform companies. We just hope at some point that tragedies are not the only way to propel change that lots of stakeholders have been asking for all along.

12 months ago

Airbnb Attempts to Ban Party Houses After Multiple Deaths in California Shooting

Airbnb Attempts to Ban Party Houses After Multiple Deaths in California Shooting

Dennis Schaal, Skift

House parties and out-of-control guests are the scourge of Airbnb and other short-term rental platforms. The industry has to fix this — fast.

12 months ago

Facebook Removes Airbnb Host Group That Ridiculed Guests

Facebook Removes Airbnb Host Group That Ridiculed Guests

Dennis Schaal, Skift

When guests stay in short-term rentals, they shouldn't have to worry that hosts might be sharing their intimate photos and personal information on Facebook, whether it be in nominally private groups or not. Airbnb, Vrbo, Facebook, and others need to be more vigilant so that their hosts aren't violating privacy policies on their platforms or elsewhere.

12 months ago