Articles tagged “duty of care”

Skift Meetings launch

Why Delegate Welfare Takes Top Priority in 2023

Meetings and events now play a pivotal role in reconnecting teams within a supportive, nurturing environment. Every element of meeting design needs to be carefully considered with delegate welfare in mind. That's why selecting the right venue or partner is the first step to addressing attendees’ holistic wellness needs.

Q&A: Putting Customer Care at the Heart of the Travel Experience

Whatever you call it — travel insurance, fintech, trip protection, peace of mind — the past several years have shown travelers the importance of having a safety net. That shift has led to new opportunities for travel brands to use insurance products to improve their technology, increase loyalty, build lifetime customer value, and drive revenue.
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New Report: Leveraging Hotel Loyalty to Design Successful Business Travel Programs

Out-of-policy booking is a significant challenge in the business travel sector. Managers want employees to use approved tools and partners. But their business travelers frequently ignore those demands, choosing to purchase whatever is most convenient, cheap, or easy to use. Could hotel loyalty programs offer a solution to the impasse?
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Travel Managers Turn to Creative Solutions to Meet Ever-Increasing Duty of Care Obligations

As business travel booms, companies are focused on their obligations to provide cost-effective health and safety support for their organizational travelers. Accidents, illnesses, and safety concerns can happen, and creative turnkey solutions are helping firms of all sizes cover an ever-increasing number of trips for work, pleasure, and those that combine the two.
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