Access exclusive travel research, data insights, and surveys
Tourism
The U.S. travel industry should lower their expectations that the assistant secretary for travel and tourism will make their jobs easier.
Dawit Habtemariam | 7 months ago
Airlines
Polly Trottenberg has her work cut out for her running the FAA, with the agency having faced a spate of safety-related issues this year.
David Shepardson, Reuters | 11 months ago
The International Air Transport Association is concerned many airlines won't be able to retrofit their planes to handle new 5G wireless technology in time for the peak summer travel season. The amount of revenue at risk should be incentive enough to speed things up.
David Shepardson, Reuters | 1 year ago
News Blog
The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December. The most notable new information that CEO Bob Jordan shared is that the company has created a board committee to review the company’s response during that time,…
Justin Dawes | 1 year ago
The furore surrounding Southwest Airlines and its refunds following recent storms means the spotlight is back once again on passenger rights — and big fines.
During a press conference on Monday, President Joe Biden endorsed a new proposal from the U.S. Transportation Department that would make airlines disclose relevant fees early in a consumer's shopping process. (See full document, below). "You should know the full cost of your ticket right when you're comparison shopping," Biden said in brief remarks. He…
Sean O'Neill | 2 years ago
The U.S. Office of Aviation Consumer Protection has issued a notice urging airlines to do “everything in their power” to ensure children aged 13 or below are seated next to an accompanying adult with no additional charge. The U.S. Department of Transport said it continued to receive a low number of complaints from consumers about…
Matthew Parsons | 2 years ago
Confirmation hearings can be contentious, but Thursday's hearing to confirm Pete Buttigieg as the nation's first open LGBTQ cabinet member seemed more like a gathering of old friends. But Buttigieg was clear: transportation can play a leading role in bringing the country back.
Ruthy Muñoz, Skift | 3 years ago
U.S. Transportation Secretary Elaine Chao is the first, but likely not the last, top Trump official to resign after the president stoked a violent siege of the U.S. Capitol. How will she be remembered by travel leaders? Better question may be: Will she be remembered?
Edward Russell, Skift | 3 years ago
Food-allergic flyers have long suffered inconsistent policies and enforcement when it comes to airlines protecting their health in the skies. That's why new clarity from the Department of Transportation is welcome news.
Rosie Spinks, Skift | 5 years ago
