Articles tagged “cyber security”

By going public with the breach, Vietnam Airlines joins a growing group of companies learning that transparency and trust are as important as any technical fix.

Multiple airlines have reported cyber attacks in the past week and the FBI has put out a warning that a notorious cybercriminal group has started targeting the industry.

The operational disruption, though temporary, highlights the aviation sector's vulnerability, especially at a time when airlines are ramping up digital innovation to improve customer experience.

Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly hit.

Hackers have found a weak link in Booking.com security — its hotel partners. And the threat to Booking.com customers has been stubbornly persistent.

The U.S. Department of Commerce agency charged with forming voluntary cybersecurity standards for companies has released security guidance to hotels. The new report addresses a need for tighter security for property management systems, a core piece of software for hotels, at a time of reduced hotel staffing.

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

With so much valuable customer information being processed each day, hotels are prime targets for data breaches. It’s vital that they stay abreast of how they can protect their guests as data security evolves and technologies and threats change.