Articles tagged “cyber security”

Online Travel

U.S. Agency Nudges Hotels to Tighten Their Data Security Against Fraudsters

The U.S. Department of Commerce agency charged with forming voluntary cybersecurity standards for companies has released security guidance to hotels. The new report addresses a need for tighter security for property management systems, a core piece of software for hotels, at a time of reduced hotel staffing.

U.S. Agency Nudges Hotels to Tighten Their Data Security Against Fraudsters

Online Travel

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances
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Hotels

Executive Q&A: What Hotels Need to Know About Data Security for 2021

With so much valuable customer information being processed each day, hotels are prime targets for data breaches. It’s vital that they stay abreast of how they can protect their guests as data security evolves and technologies and threats change.

Executive Q&A: What Hotels Need to Know About Data Security for 2021

Online Travel

Ransomware Attacks on Travel Companies Spread, Sparking Complacency Fears

The travel sector should pledge to never pay ransoms to hackers. But it either can't or won't. So the ransom payments will go on, helping to fund the criminal development of evermore spectacular attacks.

Ransomware Attacks on Travel Companies Spread, Sparking Complacency Fears

Hotels

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures

Several years ago, the hotel industry fought U.S. federal watchdog efforts to fine chains for negligent data protection practices, arguing that hotels had things under control. Hmm. A rash of hotel security incidents since then undercuts the claims of hotels, which need to take a more bank-like approach to data protection.

Marriott’s Starwood Data Breach Joins a Decade-Long List of Hotel Data Exposures

Hotels

Marriott Says Hackers Breached Data on 500 Million Starwood Guests

The hotelier acquired Starwood brands in 2016 for $14 billion but it seems like since 2014 hackers were accessing data in guest reservation systems on millions of guests, including some passport numbers and credit card information. Will this be yet another setback for the broader industry effort to persuade consumers to share information in exchange for better service?

Airlines

Cathay Pacific’s Data Hack Lasted for Months

If Cathay Pacific violated data protection rules, its executives could land themselves in hot water, even if they insist the data wasn't misused.

Cathay Pacific’s Data Hack Lasted for Months

Airlines

Hong Kong Privacy Watchdog to Investigate Cathay Pacific Over Data Breach

It's right for a regulator to look into whether the carrier violated data protection rules. But it would be sad if the airline industry as a whole pulled back from innovative one-to-one retailing efforts if carriers decide they would rather not risk storing personal data on customers long-term.

Hong Kong Privacy Watchdog to Investigate Cathay Pacific Over Data Breach

Airlines

Hackers Steal Customer Credit Card Data From British Airways

The breach of customer data and credit card information from British Airways is just another reminder of the many cybersecurity risks faced by global airlines.

Hackers Steal Customer Credit Card Data From British Airways

Meetings

What Europe’s New Data Protection Law Means for Meetings and Events

U.S. meeting planners expect the EU’s General Data Protection Regulation to have a major effect on how they manage data. While the giant meetings firms are prepared to comply with it, smaller companies and related meetings vendors may lag behind.

What Europe’s New Data Protection Law Means for Meetings and Events