The corporate travel sector is in the midst of a period of rapid change and disruption, driven by emerging technologies and shifting employee habits. This new report offers a macro-level snapshot of the current landscape, helping industry stakeholders identify the most important trends they’ll need to know in the year ahead.
A review of the 10 most important trends impacting corporate travel in 2019 Examples of how organizations of all sizes are implementing the trends Insights gathered from interviews with industry…
Conventional wisdom says a good travel agent can arrange leisure travel or corporate travel, but not both. Even if it were true, there’s nothing to prevent the agency from selling both leisure and business travel — except believing conventional wisdom.
Business travelers want choice, and it seems they feel that online booking tools provided by their companies are too restrictive. More are turning to online travel agencies instead.
Travel management companies are working to rebuild the complicated systems that actually let them sell and manage travel. Those who decide to stick with their existing technology stack will likely be left behind.
Airline distribution is one thing, but travel management companies need to totally revamp their systems to provide comprehensive tracking and service across all elements of a trip. It's unclear whether these baby steps will turn into a giant leap for the sector.
Over the years, the big global distribution systems have been a major barrier to innovation by airlines and travel startups, in particular. The European Commission now intends to take a serious look at this dynamic.
It will be interesting to see if Lola's fortunes change as its partnership with American Express Global Business Travel ramps up. We're quickly finding out how big a market there is for the variety of apps catering to business travelers from small- to medium-sized companies.