Articles tagged “concierge”

Online Travel

Airbnb and AI: Brian Chesky Sees New Verticals — Like Amazon and Apple

No, Brian Chesky isn't necessarily talking about launching flights on Airbnb when he refers to becoming a "cross-vertical company." Google Flights, relax.

Airbnb and AI: Brian Chesky Sees New Verticals — Like Amazon and Apple

Hotels

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity

The idea's there, but why not take it a step further and personalize it that much more?

New Hilton-Foursquare Mobile Concierge Is a Promising But Missed Opportunity
Free Read

Luxury

Luxury Retreats Recognizes That Curated Experiences Are Essential to Luxury Hospitality

The sharing economy has come a long way over the last few years, and luxury accommodations now play a large role. Because of its consistency and highly secure vetting process, Luxury Retreats stands out from other companies in the space.

Luxury Retreats Recognizes That Curated Experiences Are Essential to Luxury Hospitality

Short-Term Rentals

Onefinestay Launches Concierge Service With Loyalty Elements

Rumor has it that Airbnb is gearing up to announce a more personalized experience soon, and Onefinestay may have just beat its strongest competitor to the punch.

Onefinestay Launches Concierge Service With Loyalty Elements

Hotels

AccorHotels Acquires Majority Stake in Concierge and Loyalty Provider John Paul

Accor has demonstrated it's serious about getting ahead of the curve across many growing and emerging verticals in hospitality and its acquisition of John Paul is one way for the company to better manage the different guest experiences and create a common concierge platform for all brands.

AccorHotels Acquires Majority Stake in Concierge and Loyalty Provider John Paul

Online Travel

Exclusive: Kayak Co-Founder’s New Startup to Target Consumer Concierge Services

Although details haven't emerged, I wouldn't bet against any travel startup that Paul English throws his energies into.

Exclusive: Kayak Co-Founder’s New Startup to Target Consumer Concierge Services

Online Travel

Skift Podcast: How In-Room Tech Is Changing Everything About Hotel Guest Experience

Mobile technology is proving to be a leap forward for hotels that are ready to embrace the massive advantages it has to offer.

Skift Podcast: How In-Room Tech Is Changing Everything About Hotel Guest Experience

Online Travel

Hotel Concierge App Alice Secures $1.3 Million in Funding

For hotels that don't have the resources to develop their own apps, the Alice hotel app and concierge service, and others like it, could be a useful solution for making concierge services more mobile-oriented.

Hotel Concierge App Alice Secures $1.3 Million in Funding