Articles tagged “compensation”

Online Travel

Expedia’s Payout to Its Ousted CEO Could Be Nearly $12 Million

When you consider Mark Okerstrom's performance, which will lead to a golden parachute substantially less than what might have been, he can take a bunch of blame — but not for everything. The integration of the Vrbo acquisition was clearly messed up, as was the reorganization. Conversely, he inherited a very tough competitive environment.

Expedia’s Payout to Its Ousted CEO Could Be Nearly $12 Million

Business Travel

Travel Agencies Still Make 7 Times More in Commissions Than Fees

Travel advisors need to further diversify their revenue beyond commissions. That's for sure.

Travel Agencies Still Make 7 Times More in Commissions Than Fees

Online Travel

Airlines Reluctantly Adapt to Reimbursing Travelers for Flight Disruptions

TUI Fly says it's the first airline to work with tech vendors to automate and standardize the process of flight disruption claims. Larger carriers, take note: You also need to reduce your enormous backlogs of consumer claims, whether you build tech in-house or find a vendor.

Airlines Reluctantly Adapt to Reimbursing Travelers for Flight Disruptions

Airlines

UK Regulator Seeks to Force Ryanair to Compensate Strike-Hit Flyers

The Civil Aviation Authority's move to consider an enforcement action comes after the Irish carrier declined to compensate passengers over strike-related disruptions this summer. Ryanair said that courts in Germany, Spain, and Italy have already ruled that the strikes were an exceptional circumstance and that the airline doesn't owe compensation.

UK Regulator Seeks to Force Ryanair to Compensate Strike-Hit Flyers

Hotels

Survey: Nearly 80% of Hotel Professionals Aren’t Happy With Their Pay

As it gets more complicated to trace where a booking actually came from hotels' sales and revenue teams are one group in the online travel booking ecosystem bearing the brunt of this.

Survey: Nearly 80% of Hotel Professionals Aren’t Happy With Their Pay

Online Travel

The Highest Paid CEOs in Online Travel

Was TripAdvisor's CEO Stephen Kaufer worth $39 million in 2013? That amount is a bit of an anomaly as it includes $38 million in stock options, and he won't be eligible for more until the Summer of 2017. Although there are complaints that TripAdvisor gives geographic growth a higher priority than short-term shareholder return, we don't see anyone complaining.

The Highest Paid CEOs in Online Travel

Airlines

EU Weather Delay Ruling Affirms Passenger Compensation Rule

What this means for US travelers: the EU rules apply to U.S. airlines' flights departing from European airports, but not to U.S. airlines' flights to Europe from the U.S.

Airlines

Bad week for airline CEOs: United’s Smisek saw 41 percent pay cut

All of United's operational fumbling and bumbling did more than damage its relationship with business travelers. Smisek felt it in his wallet. Smisek's CEO compensation woes come as a bankruptcy court judge denied American Airlines CEO Tom Horton a $20 million severance.

Bad week for airline CEOs: United’s Smisek saw 41 percent pay cut

Business Travel

Disney CEO’s compensation jumped to $40.2 million as theme parks led growth

Theme parks was Disney's fastest-growing business in fiscal 2012, although its media business, including ESPN, dwarfs the company's amusement park unit.

Disney CEO’s compensation jumped to $40.2 million as theme parks led growth

Online Travel

Compensation boost for Orbitz international business head signals its strategy

Giving the head of your international businesses a monetary incentive to improve their performance is just plain old capitalism and a bow to human nature.