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Hotels
Niki Leondakis reminded us that sometimes the biggest disruptions or innovations don't come from the outside, but rather from within.
Deanna Ting, Skift | 7 years ago
It’s genuinely not enough for a boutique or lifestyle hotel to just look good anymore. Looks can only go so far, but real, genuine hospitality and customer service are what will convince customers to book, and to return, for years to come.
As we've noted before, while this merger makes sense for a lot of reasons, it's a shame that the Commune Hotels brand is going away, especially since its branding has become so synonymous with leading design hotel development over the past few years.
Online Travel
Messaging stands to be a two-way, lasting conversation based on guest data, and we expect more and more outreach opportunities to emerge.
James O'Brien, Skift | 8 years ago
Commune Hotels' CEO Niki Leondakis could be just the person to shift the lifestyle hospitality discussion beyond the tired "independent spirit" narrative to a more modern focus on personalized, mobile-first, on-demand experiences.
Greg Oates, Skift | 8 years ago
Consolidation fever in the hospitality industry is trickling down in the boutique hotel space.
Andrew Sheivachman and Greg Oates, Skift | 8 years ago
Alexandra E. Petri, Skift | 8 years ago
Thompson Hotel's second Mexico location carves out a unique niche in the resort-ridden Riviera Maya.
