Articles tagged “cleaning fees”

Airbnb’s total price display policy has pushed some hosts to reconsider how they use cleaning fees. Experts say it’s better to determine what makes a fair fee than it is to eliminate it entirely.

Varying state laws on price transparency may become confusing for consumers and a more complex issue for short-term rental providers.

Staying at Airbnbs can certainly be a deal for the millions of travelers who are focused on price. But it also depends on what a guest is looking for, where and when?

Some hosts left Airbnb during the early part of the pandemic because they lost their incomes and were angry about refund policies. Airbnb's host and listing' numbers show it has turned a corner for now.

Airbnb could be seen as a victim of its own success – with guests, hosts and cities all taking aim. But it’s done rebuilding, and focusing on moving forward.

The plan doesn't actually eliminate cleaning fees. Instead, it's meant to prevent users from seeing an unexpected price jump just before check-out — arguably the more frustrating issue.

To address this issue, Chesky reassured users that they don’t have to worry about fake listings because Airbnb is working on a new system to verify them.

Airbnb prides itself on listening to consumer feedback for product improvements. As murmurs of a softening market get louder, Airbnb is back with upgrades.

Sonder will have to see if it can make its pricing competitive while eliminating cleaning fees as a separate guest charge. There could be some reputational upside if the financials work out.

Airbnb's pricing changes will likely have a ripple effect, prompting some hosts to reduce cleaning fees and property management websites to switch to showing total prices.