Combined travel and expense technology companies are having a moment right now. One should also watch which travel management companies begin to further flesh out their own integrated expense solutions.
Most corporate travelers would rather think about anything else than booking and expensing travel. That's why companies are scrambling to help reduce that pain point for road warriors. We expect Coupa, Certify, Chrome River, and SAP Concur to acquire more travel tech companies to help seize the opportunity.
The combined Certify and Chrome River still pales in scope when compared to global behemoth SAP Concur. The approach of offering a variety of different services instead of a single platform, though, has potential in a fragmented global market for expense software services.
Meals and hotel stays are becoming a bigger cost for business travelers. Airfares have dropped, although this doesn't help companies that dispatch their workers in cars for meetings in nearby cities.
Uber has built a dominating advantage when it comes to ground transportation in corporate travel. But cheap fares from Lyft, combined with happier drivers and more robust expense reporting tools, will likely lead to increased growth at the expense of Uber's dominant market share. The entry of ride hailing apps into the mainstream also presages a continued decline in both taxi rides and car rentals.