JetBlue aims to use premium lounges to appeal to higher-spending travelers while simultaneously navigating operational turbulence and profitability headwinds.
Marriott CEO Anthony Capuano says the company is fine-tuning its approach to everything from acquisitions to AI to talent development, with Gulf Cooperation Council countries emerging as a testing ground for its evolving tactics.
Accor’s Group Deputy CEO Jean-Jacques Morin credits the Middle East’s decisive leadership for fueling hotel development. Morin says AI, loyalty, and live events will help define the company's next phase.
Hilton CEO Chris Nassetta predicts a recovery in U.S. hotel spending, including by middle-class travelers. He says the multi-year growth will be driven by more business investment, falling interest rates, and greater tax certainty.
Neil Jacobs stepped away from operations but not from hospitality. With Wild Origins, he’s helping brands scale with purpose and avoid the pitfalls he’s seen before.
AOL co-founder Steve Case says his new Waldorf Astoria resort reflects more than just a real estate play. His hope is that the future of high-end tourism lies in community connections rather than resorts that are literally walled gardens.
Neil Jacobs fundamentally redefined ultra-luxury resorts by positioning Six Senses with themes of wellness and environmental stewardship. This created a new market category that many rival brands have been emulating.