Articles tagged “cendyn”

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SkiftX Webinar: Delivering Personalization at Scale in Hospitality

SkiftX Webinar: Delivering Personalization at Scale in Hospitality

Cendyn + Skift

This recent SkiftX webinar explores how hotels are able to personalize the end-to-end guest experience with new technology that better understands and delivers on individual customer preferences. Register to access a recording of the webinar.

6 months ago

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Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Cendyn + Skift

Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)

1 year ago

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The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

Cendyn + Skift

Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees and track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data. Download this report for free today!

2 years ago

Cendyn Buys Guestfolio to Expand Its Hotel Digital Marketing Solutions

Cendyn Buys Guestfolio to Expand Its Hotel Digital Marketing Solutions

Dennis Schaal, Skift

As with Cendyn and Guestfolio, further consolidation is likely in the hotel marketing and loyalty sector as the number of competitors proliferate and the opportunities grow.

2 years ago