Articles tagged “cendyn”

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SkiftX Webinar: Delivering Personalization at Scale in Hospitality

SkiftX Webinar: Delivering Personalization at Scale in Hospitality

Cendyn + Skift

This recent SkiftX webinar explores how hotels are able to personalize the end-to-end guest experience with new technology that better understands and delivers on individual customer preferences. Register to access a recording of the webinar.

9 months ago

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Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Cendyn + Skift

Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)

2 years ago

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The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

Cendyn + Skift

Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees and track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data. Download this report for free today!

2 years ago

Cendyn Buys Guestfolio to Expand Its Hotel Digital Marketing Solutions

Cendyn Buys Guestfolio to Expand Its Hotel Digital Marketing Solutions

Dennis Schaal, Skift

As with Cendyn and Guestfolio, further consolidation is likely in the hotel marketing and loyalty sector as the number of competitors proliferate and the opportunities grow.

2 years ago

Skiftx Original
4 FREE Trends Reports and a Data Deck on the Forces Shaping Business Travel

4 FREE Trends Reports and a Data Deck on the Forces Shaping Business Travel

SkiftX, SkiftX

While we’re off celebrating the Fourth of July, here are 4 FREE Trends Reports and a brand new Data Deck to get you through the day

3 years ago

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Free Skift Report | Hotel CRM: Enhancing Guest Profiles and Automating Communications

Free Skift Report | Hotel CRM: Enhancing Guest Profiles and Automating Communications

CendynONE + Skift

Enhanced guest profiles and progressive models for the guest lifecycle are key to the new advantages data analytics bring to hotel marketing and operations. Coupled with automation and effective metrics, the potential for the industry is nothing less than dynamic, insight-rich outreach that generates not only conversions, but valuable new leads as well. Download this report for free!

3 years ago