Brian Sumers, Skift
JetBlue took criticism for moving to raise bag fees first. But the airline's CEO, Robin Hayes, made clear that customers who plan in advance will keep getting to pay the old rate.
12 months ago
Brian Sumers, Skift
Airlines need to increase revenue. We get that. But can't they be smarter about how they assess fees?
12 months ago
Brian Sumers, Skift
Airline executives often say they don't know why consumers hate their industry so much. Bag fees are among the reasons.
12 months ago
Brian Sumers, Skift
At Skift, we know more than most that airlines are in business to maximize revenue. But $30 for one checked bag seems a little extreme, no? Let's hope other carriers don't match JetBlue.
12 months ago
Mary Schlangenstein, Bloomberg
What a bizarre move by JetBlue Airways, which has differentiated itself over two decades by not nickel-and-diming its passengers. The airline was the last of the major U.S. carriers to charge a checked bag fee — it only added one in 2015 — and now it wants to raise it? Let's hope this doesn't stick.
12 months ago
Micheline Maynard, Skift
Don’t look for airlines to impose weight limits on carry-on bags anytime soon, even though jet fuel prices are climbing and heavier loads eat up fuel.
1 year ago
Dennis Schaal, Skift
When Delta Air Lines launched Basic Economy, it allowed a free carry-on bag. When American Airlines subsequently launched a similar fare type, it barred free carry-ons, and that has turned out to be a poor decision because American has been losing market share to Delta.
1 year ago
Micheline Maynard, Skift
In the past decade, airlines have successfully convinced flyers to pay for everything from seat assignments to checking bags. But some of their most loyal customers are fuming.
2 years ago
Brian Sumers, Skift
A $60 fee to check a bag in one direction sounds extreme. But how many passengers will buy Basic Economy fares on transatlantic flights? It's one thing to give up perks on a two-hour domestic flight. It's another to give up the right to choose a seat on an eight- or 10-hour segment.
2 years ago
Joan Lowy, Associated Press
We don't begrudge airlines for bag fees. They're not a public utility. They have shareholders, and their mission is to make profits. Bag fees help them do that.
2 years ago
Brian Sumers, Skift
Other airlines are trying to segment their customers as much as possible. But that's not something Southwest plans to copy.
3 years ago
Associated Press
Amtrak, thankfully, says it's not trying to generate revenue by charging fees to passengers exceeding its already generous baggage allowances.
4 years ago