Articles tagged “bag fees”

Airlines

JetBlue Raises Baggage Fees on Customers Who Pay Close to Departure

It's weird. JetBlue likes to brag about bringing humanity back to air travel. And yet the airline keeps trying to lead the industry into higher checked baggage fees. What's the deal?

JetBlue Raises Baggage Fees on Customers Who Pay Close to Departure

Airlines

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

JetBlue took criticism for moving to raise bag fees first. But the airline's CEO, Robin Hayes, made clear that customers who plan in advance will keep getting to pay the old rate.

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

Airlines

Why Airlines Should Be More Creative as They Weigh Fee Increases

Airlines need to increase revenue. We get that. But can't they be smarter about how they assess fees?

Why Airlines Should Be More Creative as They Weigh Fee Increases

Airlines

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

Airline executives often say they don't know why consumers hate their industry so much. Bag fees are among the reasons.

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

Airlines

Is JetBlue Risking Its Brand Equity by Leading on Checked Bag Fees?

At Skift, we know more than most that airlines are in business to maximize revenue. But $30 for one checked bag seems a little extreme, no? Let's hope other carriers don't match JetBlue.

Is JetBlue Risking Its Brand Equity by Leading on Checked Bag Fees?

Airlines

JetBlue Is Hiking Checked-Bag Fees by $5

What a bizarre move by JetBlue Airways, which has differentiated itself over two decades by not nickel-and-diming its passengers. The airline was the last of the major U.S. carriers to charge a checked bag fee — it only added one in 2015 — and now it wants to raise it? Let's hope this doesn't stick.

JetBlue Is Hiking Checked-Bag Fees by $5

Airlines

Customers Cram Carry-Ons as U.S. Airlines Look the Other Way

Don’t look for airlines to impose weight limits on carry-on bags anytime soon, even though jet fuel prices are climbing and heavier loads eat up fuel.

Customers Cram Carry-Ons as U.S. Airlines Look the Other Way

Airlines

American Airlines Cites the Competition in Forcing Basic Economy Changes

When Delta Air Lines launched Basic Economy, it allowed a free carry-on bag. When American Airlines subsequently launched a similar fare type, it barred free carry-ons, and that has turned out to be a poor decision because American has been losing market share to Delta.

American Airlines Cites the Competition in Forcing Basic Economy Changes

Airlines

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

In the past decade, airlines have successfully convinced flyers to pay for everything from seat assignments to checking bags. But some of their most loyal customers are fuming.

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

Airlines

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares

A $60 fee to check a bag in one direction sounds extreme. But how many passengers will buy Basic Economy fares on transatlantic flights? It's one thing to give up perks on a two-hour domestic flight. It's another to give up the right to choose a seat on an eight- or 10-hour segment.

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares