Articles tagged “bag fees”

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

JetBlue CEO’s Rationale on Higher Bag Fees: ‘We Hate Increasing Fares’

Brian Sumers, Skift

JetBlue took criticism for moving to raise bag fees first. But the airline's CEO, Robin Hayes, made clear that customers who plan in advance will keep getting to pay the old rate.

2 weeks ago

Why Airlines Should Be More Creative as They Weigh Fee Increases

Why Airlines Should Be More Creative as They Weigh Fee Increases

Brian Sumers, Skift

Airlines need to increase revenue. We get that. But can't they be smarter about how they assess fees?

2 weeks ago

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

United Is First U.S. Major Carrier to Match JetBlue’s Bag Fee Increase

Brian Sumers, Skift

Airline executives often say they don't know why consumers hate their industry so much. Bag fees are among the reasons.

3 weeks ago

Is JetBlue Risking Its Brand Equity by Leading on Checked Bag Fees?

Is JetBlue Risking Its Brand Equity by Leading on Checked Bag Fees?

Brian Sumers, Skift

At Skift, we know more than most that airlines are in business to maximize revenue. But $30 for one checked bag seems a little extreme, no? Let's hope other carriers don't match JetBlue.

3 weeks ago

JetBlue Is Hiking Checked-Bag Fees by $5

JetBlue Is Hiking Checked-Bag Fees by $5

Mary Schlangenstein, Bloomberg

What a bizarre move by JetBlue Airways, which has differentiated itself over two decades by not nickel-and-diming its passengers. The airline was the last of the major U.S. carriers to charge a checked bag fee — it only added one in 2015 — and now it wants to raise it? Let's hope this doesn't stick.

3 weeks ago

Customers Cram Carry-Ons as U.S. Airlines Look the Other Way

Customers Cram Carry-Ons as U.S. Airlines Look the Other Way

Micheline Maynard, Skift

Don’t look for airlines to impose weight limits on carry-on bags anytime soon, even though jet fuel prices are climbing and heavier loads eat up fuel.

1 month ago

American Airlines Cites the Competition in Forcing Basic Economy Changes

American Airlines Cites the Competition in Forcing Basic Economy Changes

Dennis Schaal, Skift

When Delta Air Lines launched Basic Economy, it allowed a free carry-on bag. When American Airlines subsequently launched a similar fare type, it barred free carry-ons, and that has turned out to be a poor decision because American has been losing market share to Delta.

2 months ago

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

Micheline Maynard, Skift

In the past decade, airlines have successfully convinced flyers to pay for everything from seat assignments to checking bags. But some of their most loyal customers are fuming.

8 months ago

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares

Delta and Partners Will Charge for Checked Bags on Cheapest Transatlantic Fares

Brian Sumers, Skift

A $60 fee to check a bag in one direction sounds extreme. But how many passengers will buy Basic Economy fares on transatlantic flights? It's one thing to give up perks on a two-hour domestic flight. It's another to give up the right to choose a seat on an eight- or 10-hour segment.

10 months ago

Airline Fares Drop but Airlines Make Up for It With Bag Fees, Report Finds

Airline Fares Drop but Airlines Make Up for It With Bag Fees, Report Finds

Joan Lowy, Associated Press

We don't begrudge airlines for bag fees. They're not a public utility. They have shareholders, and their mission is to make profits. Bag fees help them do that.

12 months ago

Southwest Airlines Says it Won’t Use New Technology to Upsell Passengers

Southwest Airlines Says it Won’t Use New Technology to Upsell Passengers

Brian Sumers, Skift

Other airlines are trying to segment their customers as much as possible. But that's not something Southwest plans to copy.

2 years ago

Amtrak Starts Charging Fees for Excess Baggage

Amtrak Starts Charging Fees for Excess Baggage

Associated Press

Amtrak, thankfully, says it's not trying to generate revenue by charging fees to passengers exceeding its already generous baggage allowances.

3 years ago