Articles tagged “ancillary services”

Very slowly, the New Distribution Capability is enabling online travel agencies to catch up with the services that airlines offer on their own websites.

The hotel minibar is becoming a stale concept. So substituting beer and chips for self-care alternatives has a promising trajectory.

Royal Caribbean is sailing along on several trends —strong economic conditions, travel interest in experiences and pent-up demand— to get out of the red.

Travel agents want transparency of fees charged by airlines, but are concerned they're doing the heavy lifting required to share the details.

How would you like to be a Sonder exec boasting that your free cash flow margin improved from negative 127 percent a year ago to negative 37 percent in the second quarter? Well, that's one measure of progress.

Selling unbundled services doesn’t automatically translate to bottom-line results. As travel brands navigate the road to recovery, a successful ancillary strategy relies on a balance of human creativity and machine-based learning to deliver the right message about the right product at the right time.

United, and a lot of other U.S.-based airlines didn't permit onboard booze purchases during most of the pandemic, but that's changed and the airline is now even enabling passengers on…

Flight Centre Travel Group is a global travel agency so it should be able to handle Air New Zealand and Qantas getting around to slashing travel agent commissions two decades after Delta Air Lines kicked off the trend in the U.S. It won't be without some pain, however.

The acquisition of Smooss clearly wasn't a budget buster for Hopper, but it could be another piece in the unglamorous behind-the-scenes tech effort to smooth the way for distribution deals with airlines.

Pent-up demand isn't merely the desire to start traveling again. In the case of Carnival Corp. passengers, it means spending big to enjoy life during sailings.