Articles tagged “amazon”

Shopping is one of the parts of any trip that many travelers look forward to. Online shopping is certainly impacting in-destination spending in some markets, and more tourism boards are getting creative with how to compete with e-commerce giants.

Amazon's restaurant business is just getting started, but by aligning its technology with existing companies in the space, it is poised to go (very) big.

This move is part of the larger trend of restaurant software companies streamlining and consolidating product offerings. With fewer systems, there's less room for error. Expect much more news like this.

Amazon's subscription model — which has already disrupted music, groceries, and retail — could be the key to travel brands unlocking more revenue per customer. Here's the lowdown on the latest tests.

Kayak is the first online travel player to let shoppers book hotels via Amazon's smart speakers. While the concept has promise, its price comparison process still has to improve before it becomes useful to the average traveler.

Like Marriott and other hotel companies, Best Western is figuring out if there's a home for Amazon's Alexa in the hotel guest room.

Despite the hype, neither the Amazon Echo nor the Google Home is delivering the goods yet for voice-command travel research. Google's effort has the most promise, though.

Will the Amazon Echo eventually become the new iHome docking station of the past? Will this technology be outdated in just a year or more? And more importantly: Is this what people really want from their hotel experience just yet?

When it comes to new tech platforms and technologies such as voice-activated search with Amazon Alexa, the advantage, in the short term, goes to the big travel tech and marketing companies, including online travel agencies and metasearch companies, because they have the engineering staff and other resources to address these disruptions.

For airlines looking to become more customer-centric, it's a smart idea to look towards the digital retail space. Download this free report from Skift and Sabre to learn more!