Articles tagged “alliances”

Airlines

Longtime Holdout Alaska Airlines Joining Oneworld Signals Renewed Importance of Alliances

The airline industry was increasingly writing off global alliances before the Covid-19 pandemic hit. Now, the tables appear to be turning with Alaska Airlines accelerating its membership into Oneworld despite the crisis and carriers increasingly depending on their partners for global reach.

Longtime Holdout Alaska Airlines Joining Oneworld Signals Renewed Importance of Alliances

Online Travel

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

Hotels

Best Western’s New Corporate Brand BWH Hotel Group Signals Big Changes

BWH Hotel Group? That's Best Western's new corporate identity, the first change in decades and one that is designed to build its new image as a chain that can offer everything from mid-market to luxury.

Best Western’s New Corporate Brand BWH Hotel Group Signals Big Changes

Airlines

SkyTeam Eases the Hassle of Getting Rebooked When Flights Get Disrupted

Casual travelers often think airlines in the same alliance love to cooperate with each other. That's not always true. They're often fierce competitors. At least SkyTeam has developed new technology that is designed to make it easier for airlines to rebook customers during irregular operations.

SkyTeam Eases the Hassle of Getting Rebooked When Flights Get Disrupted

Airlines

Etihad Strategic Review May Jeopardize Aircraft Orders

Etihad is a toxic mess financially, in sharp contrast to its consumer reputation. New chief executive Tony Douglas will have his hands full this year.

Etihad Strategic Review May Jeopardize Aircraft Orders

Airlines

Asia Low-Cost Carrier Alliance Needs to Prove Its Benefits or ‘Die’

Making history as the world’s first low-cost carrier alliance is one thing. Will history judge the U-FLY alliance, comprising five LCCs in North Asia, as a game-changer that’s able to get fiercely independent players to work together?

Asia Low-Cost Carrier Alliance Needs to Prove Its Benefits or ‘Die’

Airlines

Star Alliance CEO Interview: Member Airlines Don’t Strive For ‘Homogeneous’ Service

For the past five years, Mark Schwab has tried to manage a complex alliance of nearly 30 airlines. Given the number of differing opinions involved, Schwab has had one of the more difficult jobs in the airline industry.

Star Alliance CEO Interview: Member Airlines Don’t Strive For ‘Homogeneous’ Service

Airlines

Can Airline Alliances Still Deliver Value to Passengers?

The declining value of cross-over loyalty programs aside, alliances offer benefits to long-haul customers making connections, but their politics make reaching consensus among members on products and services difficult. As the growth of joint ventures, and other airline collaborations show, there are other ways airlines can deliver value to customers and a seamless passenger experience.

Can Airline Alliances Still Deliver Value to Passengers?

Airlines

Cathay Pacific Is Latest Oneworld Airline to Skewer Its Loyalty Program

It's only a matter of time until American Airlines follows suit.

Cathay Pacific Is Latest Oneworld Airline to Skewer Its Loyalty Program

Airlines

JetBlue and Brazil’s Azul Nearing Comprehensive Passenger Agreement

Neeleman is getting the band back together!

JetBlue and Brazil’s Azul Nearing Comprehensive Passenger Agreement