Articles tagged “alliances”

Hotels

Skift India Forum Video: The Evolution of India’s High-End Hospitality

India’s luxury hospitality boom presents huge global potential. In this talk, the CEOs of Global Hotel Alliance and The Leela Palaces explain why hotels must deliver hyper-personalized, immersive experiences and leverage strategic alliances to build lasting loyalty and cut costly dependence on OTAs.
Sponsored
Airlines

Indigo CEO on Big Planes, Bigger Plans and a Potential Loyalty Program

Recognizing Indian low-cost carrier Indigo's achievement of flying 86 million passengers in 2023 fiscal, CEO Pieter Elbers acknowledges that customer choice plays a vital role in achieving such remarkable numbers. No wonder, Indigo thinks it's now time to implement a loyalty program to help attract and retain customers.
Online Travel

Data Breach Affects More Than 2 Million Frequent Flyers Across Airline Alliances

It's easy to feel jaded about data breaches given how often they happen. But it will raise eyebrows that hackers obtained data on loyalty flyers of Cathay Pacific, Finnair, Japan Airlines, Lufthansa, Malaysia Airlines, Singapore Airlines, United, and other carriers by exploiting a SITA tech system not used by most of them.
Airlines

SkyTeam Eases the Hassle of Getting Rebooked When Flights Get Disrupted

Casual travelers often think airlines in the same alliance love to cooperate with each other. That's not always true. They're often fierce competitors. At least SkyTeam has developed new technology that is designed to make it easier for airlines to rebook customers during irregular operations.