American Airlines’ new Main Cabin Extra product elevates the in-flight experience for economy passengers without drastically elevating out-of-pocket costs.
Airline passengers abuse nearly everything on an airplane. Sometimes, they do it because they're jet-lagged or drunk. Sometimes, they're just absent-minded. And on occasion, manufacturers say, customers probably abuse interiors for sport. But the good news: Everything is tested to withstand harsh treatment from passengers.
Building a coach airline seat is not like creating home furniture. Building stuff for aircraft is remarkably complicated. We got an inside look recently at the production center for an aircraft seat maker. Here's some of what we learned.
Passengers will certainly JetBlue know how they feel -- one way or the other -- about the reduced pitch and extra seats added in JetBlue's A320s starting midway through 2016. Barring a passenger rebellion, the extra seats will be a financial bonanza for JetBlue.
While program delays are problematic, and this situation has been ongoing, the contract dispute between American Airlines and Zodiac Aerospace now moves to the courts. A settlement is always a possibility.