Articles tagged “airline retail”

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Airlines

Skift Webinar: How AI Can Improve the Airline Customer Experience

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Skift Webinar: How AI Can Improve the Airline Customer Experience

Startups

Fetcherr Raises $12.5 Million for Airline Pricing Tech

All the startups that raised money want to help their clients, whether they're airlines, hotels, or suppliers, do away with manual tasks and automate.

Fetcherr Raises $12.5 Million for Airline Pricing Tech
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Airlines

New Strategy Guide: Why the Future of Airline Retailing Is Open

Airlines of all sizes are looking for smarter and more efficient ways to sell more products and services. A new strategy guide by Sabre explores how moving toward an offer and order retailing model will help them achieve this goal while maximizing revenue, operating with more agility, and improving customer satisfaction.

New Strategy Guide: Why the Future of Airline Retailing Is Open
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Airlines

Sabre’s Mike Reyes on Navigating the Future of Airline Retailing

Today’s airlines are challenged with maximizing revenue in the face of unpredictable booking patterns, widespread industry disruptions, and evolving traveler expectations. To stay competitive, they need to reconsider the travel retailing experience through the eyes of their customers and overcome limitations at key stages of the travel journey.

Sabre’s Mike Reyes on Navigating the Future of Airline Retailing

Travel Technology

Could Airlines Sell Travel Better by Offering Playlists of Recommendations?

The future of selling flights won't look exactly like this. But Ricardo Pilon's ideas are helpfully provocative and may help the industry innovate.

Could Airlines Sell Travel Better by Offering Playlists of Recommendations?

Travel Technology

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Western companies such as Hopper and Amadeus are lining up to sell enterprise tech solutions to Trip.com Group. That's because the Chinese travel powerhouse is in a shopping mood. It sees back-end technology as critical for making further market share gains in Europe.

Trip.com Bolsters Flight Search Engine to Boost European Bookings

Airlines

EasyJet’s Rail Deal Highlights New Airline Sector Way of Selling Trains and Flights

Airlines need to work more closely with railway operators to fend off climate change activists. But they also need to test new technological ways of selling content from other suppliers. Let's think beyond joint ventures, codeshares, and interlining.

EasyJet’s Rail Deal Highlights New Airline Sector Way of Selling Trains and Flights

Airlines

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers

The superapp is where it's at in Asia, so it's not a surprise to see Singapore's flag carrier broaden its e-commerce playbook. Yet looking worldwide, it's remarkable how many airlines are now going direct-to-consumer in selling non-flight products and services.

Singapore Airlines Doubles Down on the E-Commerce Trend by Carriers
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Airlines

New Report: How Airlines Will Get Back on the Path to Profitability

How are airlines preparing to address the needs of the changed passenger and disrupted operating environment as the world emerges from the Covid-19 crisis? Expect to see strategies for personalized value, more choices, and greater airline control, as airlines move forward on their unique journey back to profitability.

New Report: How Airlines Will Get Back on the Path to Profitability

Business Travel

Amadeus to Scale Up Its New Distribution Effort in 2021 Starting in Asia

It's a fascinating question whether airlines and travel agencies will be able to keep pushing forward on modernizing the sector's tech. But Amadeus aims to press on with its part in the process.

Amadeus to Scale Up Its New Distribution Effort in 2021 Starting in Asia