Articles tagged “aadvantage”

American Airlines Turns to Data to Manage AAdvantage Members

American Airlines Turns to Data to Manage AAdvantage Members

Grant Martin, Skift

American Airlines has the value of your loyalty down to a science. But can that data prevent elites from defecting to other carriers?

3 months ago

American Airlines Will Now Factor Annual Spend Into Upgrade Priority

American Airlines Will Now Factor Annual Spend Into Upgrade Priority

Grant Martin, Skift

A new upgrade process coming to American Airlines next week will prioritize wealthy travelers over those on a budget.

1 year ago

American Airlines Fixes a Bug in Its System That Was Preventing Upgrades

Grant Martin, Skift

A strange bug in the upgrade process at American Airlines had been preventing passengers from getting early upgrades. The airline finally fixed the glitch last week.

1 year ago

How Revenue-Based Loyalty Programs Changed the Way I Earn Points

How Revenue-Based Loyalty Programs Changed the Way I Earn Points

Grant Martin, Skift

Strategic and smart budget travelers could once keep up with the business class flyers in the rewards earning world. That world has changed now.

2 years ago

American Airlines Reveals New AAdvantage Perks, Acknowledges Existence of Secretive Elite Tier

American Airlines Reveals New AAdvantage Perks, Acknowledges Existence of Secretive Elite Tier

Grant Martin, Skift

American's 2017 elite program is about to launch, and to make it competitive with other carriers, the airline is massaging the program with a few more published benefits. That includes a few details about the airline's secretive Concierge Key benefits.

2 years ago

American Airlines Quietly Experiments With Disrupting Its Award Ticket Pricing

Grant Martin, Skift

It's becoming clear that airlines are not done with their loyalty experimentation.

2 years ago

American Airlines Slashes Partner Mileage Benefits

American Airlines Slashes Partner Mileage Benefits

Grant Martin, Skift

Those who fly on partner carriers and accrue miles to AAdvantage won't be happy with American's new unannounced changes to its loyalty program.

2 years ago

Members Sound off as American Makes Drastic Changes to Its Loyalty Program

Members Sound off as American Makes Drastic Changes to Its Loyalty Program

Grant Martin, Skift

American's AAdvantage members are NOT happy.

2 years ago

American Airlines Finalizes Revenue-Based Loyalty Program and New Elite Tier

American Airlines Finalizes Revenue-Based Loyalty Program and New Elite Tier

Grant Martin, Skift

How the ranks of AAdvantage members expand or contract after these changes will now largely depend on whether American can compete on product instead of loyalty.

2 years ago

American Airlines Enters the Battle for Elite Passengers

American Airlines Enters the Battle for Elite Passengers

Grant Martin, Skift

Airlines reinvented their loyalty programs in 2015. They're doing damage control in 2016.

2 years ago