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Online Travel News

Here’s what's latest in online travel news, focusing on key trends, technologies, and strategies influencing the booking landscape. 

Discover the latest developments in booking platforms, the transformative role of AI and machine learning in creating personalized travel experiences, and the profound impact of mobile technology on consumer behavior.

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Highlighted topics include the growing role of user-generated content and reviews, as well as the impact of social media on online travel bookings.

Skift's online travel news offers essential insights, exploring the competitive landscape, including the successes and challenges faced by major online travel agencies (OTAs), emerging startups, and established travel companies evolving in the digital age.

Keep up with the ever-evolving online travel market and its implications for both industry professionals and consumers.

Online Travel

Q&A: How a Focus on Customer Experience Is Pushing the Timeshare Industry Forward

After years of uncertainty and disruption, travelers are craving peace of mind, flexibility, and exclusive perks. By addressing these customer experience needs, the shared vacation ownership sector is building brand credibility, driving loyalty, and setting the stage for a new era of growth.
ARDA + Skift | 2 years ago
Sponsored
Online Travel

Generative AI's Impact on Travel: New Skift Research

Generative AI is poised to transform the travel industry. True, there’s plenty of hype out there. But even after Skift Research separates the chaff from the wheat, we find that a multi-billion dollar opportunity still remains.
Seth Borko | 2 years ago
Online Travel

Expedia’s New AI-Powered Mobile Chatbot

Today’s edition of Skift’s daily podcast looks at Expedia’s AI chatbot, vacation competition for beaches, and Choice Hotels’ emissions reporting choices.
Rashaad Jorden | 2 years ago
Traveler booking a trip
Online Travel

Expedia Releases ChatGPT-Powered AI Chatbot on Mobile App

Expedia Group is the biggest player in travel to have publicly released a chatbot tool powered by ChatGPT. This is just the beginning, and if any anyone has the resources to really see what this tech can do in travel, it would be companies like Expedia.
Justin Dawes | 2 years ago