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New Report: Hospitality in 2025 Will Be Automated, Intelligent… and More Personal

Skift • Oracle Hospitality

New Research Explores How Technology Will Bring Humanity Back to Hospitality

Imagining the future is hard, and predicting it is even harder. The pandemic changed the way we see hospitality, and the past two years left us wondering, “What will the ‘new normal’ look like?”

Oracle Hospitality and Skift surveyed more than 600 hoteliers and 5,000 consumers across the world to better understand their expectations for hospitality technology in the next three years.

Our new report, “Hospitality in 2025: Automated, Intelligent… and More Personal”, explores how hotel technology will meet the current and future demands for guest expectations, operational efficiency, and revenue growth.

Sign up now to download your FREE copy. 

In this report:

  • What will be the “must-have” hotel technologies by 2025?
  • How will staff models change to address current labor shortages and long-term talent recruitment?
  • How will automation and artificial intelligence enable hotels to provide more personalized guest services — before, during, and after their stay?
  • How are hotels rethinking their revenue models to support guest demands for more customized experiences?

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