Will Matalene

Online Travel

The Rise of Personalized All-Inclusive Luxury

Spurred by economic factors and shifting guest expectations, the all-inclusive resort segment is rapidly expanding with more luxury product, local travel experiences, and age-delineated services targeting a wider range of international consumer demographics.
Online Travel

The Challenges of Attendee-First Conference Design

There has been a lot of discussion and research around the future of designing meetings for Millennials, but there is still a long way to go until these strategies are mainstream for all sectors of the meetings and events industry.
Airlines

How Hotels and Airports Cater to the 21st Century Business Traveler

The needs of the modern business traveler are changing. As efficiency and healthy living have become top priorities, travel brands would be smart to listen to the evolving desires of road warriors in order to win more business and build better loyalty. Download this trend report for FREE!
Hotels

How Hotels Use and Understand Their Guest Data

Big data is driving opportunities to create loyalty and conversions for the hospitality industry, but it’s also posing challenges. The key to leveraging the power of customer information is to bring these datasets together. This report examines how to do that, and the value that can be extracted from big data once integration is underway. Download this report for FREE!