Madhu Unnikrishnan

Short-Term Rentals

Marriott’s Homes & Villas Taps Bonvoy Loyalty Pool to Supercharge Growth

Marriott Bonvoy members account for about 90 percent of bookings on the company's Homes & Villas short-term rental platform, and access to that pool of customers is a strength, the unit's leader said. This pool of potential customers helped fuel Homes & Villas' 30-fold growth since its 2019 launch.
Airlines

Southwest Pulls Back on Leisure Destinations to Refocus on Business Travel

Recently retired Southwest Airlines CEO Gary Kelly once predicted 20 percent of the business travel market may never come back after the pandemic. But it's sure looking like that prognostication may prove too pessimistic. The carrier is seeing a faster return of road warriors than it could have expected.
Airlines

Delta Bets Premium Travel Trend Is Here to Stay

Is Home Depot's loss Delta's gain? Americans have spent two years hoarding cash and spending money on home improvement projects. But now Delta believes they're ready to spend their savings on travel and experiences, and the Atlanta-based carrier says it's waiting for them.