Kristen Hawley

In the competitive restaurant software market, services continue to double-down on the features that make them uniquely attractive to potential customers.

Amid all the song and dance described here, professional critics have to work even harder to discern the everyday diner experience from a show put on solely for a critic's benefit.

We talk plenty about Eatsa's technology, but rarely its food. That's one sign that the company's tech is bigger than its quinoa.

Many acknowledge today is a dark day for the restaurant industry. Now we need industry leaders to continue to come forward to address and remedy these types of unhealthy and illegal workplace behaviors.

This reads like the ultimate fast casual success story — and it's been in the works for well over a decade.

Uber Eats is two years old and growing fast with its eye on worldwide expansion. The new Uber Eats app, just released, is designed with a global audience in mind.

Chefs and the restaurants they create are firmly ensconced in pop culture — so much so that they've made the leap into fashion. We sure did pay $45 for a t-shirt from this collection.

There's a progressive theme in many of Eater's national awards this year, helping to prove that food, people, and politics are inseparable.

Amid its year of change, Buffalo Wild Wings has maintained strong branding built on wings, sauce, and sports. Concepts may evolve, but this brand's ethos runs deep.

Personalization starts where the consumer is at; in this case sitting at a table eating a sub.