Kanchi Jain

From robot concierges to mobile check-in tools, there's no shortage of hyped technologies filtering their way onto hotel properties. But are they actually adding value to the guest experience?

Breached data such as air miles, loyalty points, and travel website accounts are being sold on the dark web and are now available for anyone to purchase, but what is the dark web? Below is a visual representation — for a full picture of cyber fraud’s impact on the travel industry, check out Skift’s new Insights Deck: Cyber Fraud in Travel.