Justin Dawes

During her Christmas holiday, a software developer created a tool to generate and map travel itineraries using generative artificial intelligence (AI). 

Expedia Group has announced the first group of tech companies taking part in its new Open World Accelerator program.

Funding announced this week went to a wide variety of travel tech startups, with involvement in hotels, cruises, messaging, and sustainability.

You can't even stream Netflix in most hotel rooms. That's changing at some IHG Hotel and Resorts hotels, one of several industry upgrades announced in the last few weeks.

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December. 

There is a reference to artificial intelligence by nearly all the startups listed. It is being used to strengthen the services for even the seemingly most basic types of consumer apps.

Old tech is a big part of mass flight cancellations. Maybe Southwest's extreme episode and Wednesday's tech issue of this are a wake-up call across aviation.

If the industry waits for segments like business travel to fully recover, it could be waiting forever. That’s one reason why Travelport and its competitors should continue investing in tech and expanding offerings.

Cendyn, a software company that offers customer relationship management, digital marketing, and operations tools to hotels, has hired a new chief executive. 

Travel technology has been turned on its head over the past couple of years. Just about every major trend listed was caused, directly or indirectly, by issues related to the pandemic.