Dennis Schaal

Dennis Schaal is Skift's Founding Editor and Executive Editor. Dennis has been a reporter focusing on online travel and short-term rentals for more than two decades at Skift, Tnooz, USA Today, and Travel Weekly. He is well-known for tough one-on-one interviews on stage at Skift events, including with the CEOs and top execs of Expedia, Uber, Booking Holdings, Priceline, Kayak, Hopper, and more.

Airlines

JetBlue Says It Did the Right Thing For Safety Reasons

JetBlue was the only airline to shut down operations in Boston and New York for an extended period. With customers facing endless waits at the airports and on the phones, did JetBlue make any errors in its preparations or response to the situation over the weekend and its aftermath? You weren't hearing any such admissions today.
Airlines

Pilots Hit Back at JetBlue's Pilot Rest Excuse Without Naming Names

Newsflash: It snows every winter in Boston and New York, and it gets cold, too, although admittedly not as frigid as its been over the weekend and early this week. Shouldn't JetBlue had a major contingency plan for this kind of situation, and been better prepared to hustle in some new pilot crews when its flight crews became over-extended?
Hotels

Case Closed as HomeAway and Airbnb Officially Settle Lawsuit

The HomeAway suit against Airbnb ended with no attorneys' fees being paid to the other side, a withdrawn advertising campaign, and perhaps some hurt feelings. All's well that end's well, but the two companies are on a collision course that won't be resolved in a courtroom.
Airlines

JetBlue Blames New Pilot Rest Rules For Its Massive Disruptions

Airlines are going to have to do some additional pilot hiring to cope with the new pilot rest rules and inclement weather, which isn't so out of the norm in the Northeast, where JetBlue operations are concentrated. It is hard to believe that JetBlue might not have done more to reduce the extent of the disruption that its passengers are facing over the next few days.