Danni Santana

Dine Brands' CEO Stephen Joyce remains quiet on how exactly Applebee's and IHOP will improve their technology further, but the activity assures me the company is not resting on its laurels.

Papa John's and Pizza Hut partnering with DoorDash and Grubhub give them access to an entirely new consumer base each company needs. But they will need more than this to dethrone Domino's.

It's that time of year — sports continue to reign supreme as chain restaurants' preferred destination for airing TV spots, with some exceptions.

I do not know a single millennial that does not appreciate the homey feeling of eating at a diner. This comes as no surprise to me.

It's a rarity to see a large restaurant group decide not to chose between proprietary and third-party delivery, but instead happily opt for both in efforts to get all of the customers it can.

Outback remains the restaurant group's strongest performing brand. The job for Bloomin' Brands' new CEO is to get its other three brands right.

It seems obvious to market ingredients as a pizza chain. But Papa John's chose to market value promotions and limited time offers to win back customers. I can't blame them because the strategy has worked wonders for QSR restaurants.

Andrea Zahumensky's "uncomfortable" marketing approach is exactly what KFC needed.

TripAdvisor has grown its commercial restaurant business by focusing on underpenetrated parts of Europe through TheFork. Now, the company has set its sights on South America.

Independents and mid-sized chains are very reliant on delivery companies, as they are too small to launch delivery channels of their own, and a failure to offer the channel would result in large amounts of missed revenue and new customers.