Airline News

The use of seat-back entertainment units and no Wi-Fi is a bit of a throwback, but it's good to have a hospitality expert designing the experience for a change.

Seaworld doesn’t need any more promotion with visitors already pouring in and profit expectations high; however, the new livery gives Southwest the opportunity to show customers its fun side amidst criticisms of the airline’s rising fees.

Anyone who has ever been through LAX's international terminal knows it sorely needed a better gateway, in all senses of that phrase. Now lets see if the humans operating it get any manners re-do, so to speak...

Etihad's aggressive strategy to take equity stakes in five other airlines, and to take advantage of the resulting economies of scale makes a lot of dollars and sense.

Some skeptics believe that passenger self-boarding will be slow to get adoption across U.S. airports because of security concerns. Self-service kiosks in customs face similar hurdles, and have much greater potential to really benefit airline passengers.

Air Asia X may be the only example of long haul no-frills airline that has actually worked, though that was a new & growing market where passenger expectations were very different. Norwegian may have to give up a little, and do some more educational work on expectations.

You see passengers here and there using mobile boarding passes at the airport these days, but their use is hardly omnipresent. That could change over the next few years, however, as mobile boarding passes become a staple of third-party apps.

Free Wi-Fi on airlines makes a lot of sense. It should be viewed as a necessary utility. But, the Wi-Fi systems will have to improve because they can't handle bandwidth demands even now with so few passengers using the onboard Wi-Fi.

Opening Berlin’s airport won’t solve all of Air Berlin’s problems, but it could boost profits and allow the low-cost airline to launch new routes. Despite the airline and airport’s demise, Berlin has become one of the most popular European destination.

The concentration of flights in Europe and the northern hemisphere highlights which countries benefit the most from business and leisure travel and how much potential there still is for further connectivity.