CrowdStrike Says It’s Not to Blame for Delta’s Meltdown


A Delta Air Lines plane at the airport

Skift Take

A lawyer representing CrowdStrike said Delta’s threat of litigation has “contributed to a misleading narrative that CrowdStrike is responsible for Delta’s IT decisions and response to the outage.”

CrowdStrike said Delta did not accept its offer of onsite help during the carrier’s meltdown that led to thousands of flight cancellations and delays. 

In his first public comments since the meltdown, Delta CEO Ed Bastian told CNBC’s “Squawk Box” last week that the airline would “have no choice” but to sue CrowdStrike. 

Bastian said he expects Delta to take a $500 million hit for the disruptions that stem not only from a loss in revenue, but also the millions of dollars in compensation it owes to passengers. 

“We thought we had the best between Microsoft and CrowdStrike,