Alaska Airlines To Eliminate Airport Kiosks in $2.5 Billion Tech Upgrade
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Alaska Airlines is not the biggest airline in the U.S., but it appears that it’s aiming to be one of the most modern, or at least as the customer sees it.
The first airline to introduce check-in kiosks at the airport will be the first to get rid of them.
Alaska Airlines is removing the kiosks this year from its main airports, including Seattle, Portland, San Francisco, Los Angeles, and Anchorage. It's part of a plan announced Tuesday to spend $2.5 billion over three years on to upgrade passenger technology in airport lobbies.
The plan is to transition to a fully self-service experience for check-in and baggage drop-off, with the goal of getting passengers through a lobby and to the security line in five minutes or less, the company said.&nb
