Southwest's Holiday Lesson for Other Airlines
Skift Take
Today’s edition of Skift’s daily podcast looks at Southwest's technical collapse, an outrageous fine for cruise companies in Cuba, and Dubai's alcohol tax update.
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Episode NotesSouthwest Airlines capped off its 2022 with the unenviable distinction of cancelling more than 15,000 flights in total during the week of Christmas, the result of a system failure caused by several issues that were exacerbated by a nationwide winter storm.
Travel tech reporter Justin Dawes writes that it was an unmitigated disaster for the Dallas-based airline, with the story leading news sites and network TV news broadcasts day after d
