2022 Archives

Etihad captain Aisha Al Mansoori didn't so much break the glass ceiling as much as soared through it.

After the darkest two years in the history of the hotel industry, 2022 offered a chance to smile again. The party from pent-up demand can’t last forever, though. As revenue managers look ahead to 2023, it’s time to double down on digitalization efforts and rethink the approach to data analytics.

St. John’s, a beautiful and dynamic coastal city surrounded by notable natural sites, is a center of innovation for Canada’s natural resources and energy sector and is leading the way on reducing the industry’s environmental footprint.

If and when outbound Chinese travelers return, they will be a post-pandemic version of their former selves with altered likes and dislikes. Old-school marketing may fall flat.

Despite the significant benefits, not all destinations are able to develop successful global event strategies. Those that do demonstrate a relentless focus on supporting business.

Human capital is the main driver of the travel and hospitality industry and there needs to be a strategy to attract and train the right talent. Sometimes being greener than your competitors is the edge.

Today’s edition of Skift’s daily podcast looks at Hilton’s luxury preference, Celebrity Cruises’ metaverse marketing, and collaboration in the Middle East.

All global destinations want a head start when it comes to bringing back guests. But a place like Dubai, which was built with future demand in mind, is able to leverage its tourist-friendly infrastructure to switch things back on at an alarmingly fast pace.

Viceroy may be able to accelerate its growth and brand awareness given Highgate's scale and track record. Of course, that is if Highgate can execute well after the deal closes.

Independent short-term rental software startups have done well during the post-pandemic travel boom, but the market is starting to get tougher, so they would do well to tighten their business plans and expand their assets.